Net2Source, Inc. is one of the fastest growing IT Consulting company across USA. N2S is headquartered at NJ, USA with its branch offices in Asia Pacific Region. N2S offers a wide gamut of consulting solutions customized to client needs including staffing, training and technology. Job Summary Company Net2Source, Inc. Job Title IBM Sterling integrator Location Westlake, TX. Need a IBM Sterling integrator and connec resource for L2L3 support on application issues in 247 environment and on servicing standard issues from users as a part of Incident and task management Maintaining the weekly KPI status reports in conducting the client governance calls on reviewing the team performance Responsible for maintaining the Knowledge Database by documenting frequent issues and workarounds for resolution at first line and in creating Knowledge Articles Driving key operational services such as Problem management and Change Management Excellent Communication Skills Written and Spoken with ability to conduct L2 and L3 level troubleshooting in the application systems HeShe should act as POC for all issues reported during the oncall period Responsible for first level troubleshooting debugging of issues reported by our internalexternal customers and providing timely resolution and coordinate with devproduct team in getting resolution as and when required About Net2Source, Inc. Net2Source is an employer-of-choice for over 1000 consultants across the globe. We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us! Want to read more about Net2Source? , Visit us at http Regards, Thanks, Neha Agarwal Net2Source Inc. Direct Board x 420 Fax Address 01 Ever trust Plaza, Suite 305, Jersey City, NJ 07302 Website
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